| 1. |
Do you provide spare buttons? top |
| |
Yes, we do. |
| |
| 2. |
Do you make Windsor collars? top |
| |
The closest is the cutaway collar. If you require one that has less open spread, you may opt for the classic style. If you want one with a wider opening, you may opt for the wide spread style. |
| |
| 3. |
Do you make shirts for small boys? top |
| |
Yes. Same process as for adults. |
| |
| 4. |
Are your jackets canvassed or fused? top |
| |
All our jackets are half canvassed. |
| |
| 5. |
What's a back split? top |
| |
Also called the split yoke, this design entails "2 fabrics on the back of the shoulder joined by a seam" where the patterns can be cut horizontally or diagonally. The cut depends on the design of the stripes or herringbone, and the number of colors involved. There are two styles of the cut:
HORIZONTAL: patterns are cut horizontally. This is recommended for stripes that have more than 3 colors or if the fabric has very large stripes.
ANGLED or ANGLE CUT: patterns are cut diagonally. This is recommended for fabrics with 2 colors max, a herringbone texture or small stripes. |
| |
| 6. |
What does the color STANDARD mean for monograms, button stitch and buttonholes? top |
| |
STANDARD color is the closest hue to the main fabric. Should you want a different or not sure what the standard color will be, you can select the exact shade you want. |
| |
| 7. |
Do you have photos of the shirts or orders made before shipment? top |
| |
We take photos for majority of the finished products unless the customer specifies that he doesn't want his shirt photographed. To check out the designs of our customers, click here. |
| |
| 8. |
Can I change my order after I submit it? top |
| |
Yes in some cases you may. If the order is not yet in production, there is no fee to change order details. If the order is already in production, the fee depends on how much has already been done (minimum fee is $10, measurement alterations). From Monday to Friday, once the order is submitted, we begin production within 1 hour. We suggest that all details are correct before you submit your order because once the order is submitted, it will be queued for production almost immediately. If there are changes to the design of the shirt/suit, the design fee will be applied. |
| |
| 9. |
Logos, Monograms top |
| |
We accept custom logo requests in place of monograms. We only accept EMB files in the following formats:
jan
jef
sew
emd
pes
pec
vip
vp3
exp
pcs
pcm
jmt
Pricing depends on logo design, min $10 per logo. For pricing details, send us the image via email sales@moderntailor.com
High Resolution JPEG to EMB file conversion fee - one time $20 |
| |
| 10. |
What are the sizes of the buttons that you are using for your shirt? top |
| |
We use the following button sizes for our shirts:
18L (11.5 mm) - Used in front placket buttons and cuffs.
14L (9mm) - Used in collar and sleeve placket. |
| |
| 11. |
Order Confirmation and Change in Pricing top |
| |
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we update the order status to "in production", at which point, an order is no longer refundable or viable for change without fees. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| |
